1 reviews | Active since Jan 2016
Bad customer service
A group of us visited your branch in Pinelands. When I asked for my 2nd glass of water, the waitress brought a plastic jug to the table and refilled my glass. After asking for another glass of water, the waitress proceeded to bring the same plastic jug to the table for us to use. I've never been served out of a plastic jug at any restaurant ever. The jug itself was old, with the plastic pealing and not very appetizing. To make matters worse, the manager came around to ask if everything was ok, we paused with obvious hesitation...... said yes everything was ok (we were in a rush) and she quickly walked away without investing our hesitation. The entire experience was very unprofessional, which makes us very hesitant to visit the restaurant again.
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. An Operations Manager has been assigned to investigate the matter. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. An Operations Manager has been assigned to investigate the matter. A representative will be in touch with some feedback.
Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.
Kind regards
The Simply Asia Team
