1 reviews | Active since May 2016

01 Jun 2016, 20:16

Advertised Promotions a ****

<p>Was at Simply Asia today for lunch, we chose to have lunch here as there was a Advertised Promotion (Order two Noodle dishes and recieve the cheapest one Free).</p> <p>When we sat down to order, we were told by the Manager Athia that this promotion could not be offered as the system was down.</p> <p>This is completely unacceptable, Do not Advertise a Promotion if you cannot offer it. This is False Advertising and we as loyal customers should not be treated in this manor.</p> <p>We did end up having Lunch here and also takeaways for our kids, We also made our disappointment known to the manager Athia who promised to call us to honour the Special on our next vissit Proforma Invoice No. ***1 (Four dishes ordered), i.e. Simply Asia would have to honour this agreement with 2 free meals.</p> <p> </p> <p>We will be expecting a call from Simply Asia notifying us when we can collect our meals.</p> <p> </p>

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Replies (1)
Simply Asia
Simply Asia's reply02 Jun 2016, 08:26
Official

DearWayne

Thank you for contacting us with your feedback. It is unfortunate that you have had such an unpleasant experience at one of our Simply Asia Stores. A representative will be in touch with some feedback.

Please feel free to contact us should you have any further comments or queries or should the matter not be resolved in a satisfactory manner.

Kind regards
The Simply Asia Team