CM
Carin M
1 reviews | Active since Jul 2015
20 Jul 2015, 11:36
Absolutely pathetic service!!!
I am writing to complain about the poor service i received at Simply Asia - Galleria on Sunday 19/7/15.<br> I walked into the restaurant and was handed the menu. The waiter comes back 15 minutes later. I ordered my drinks and meals. The food arrives with the waitresses hands in my bowl of food!!! Is this how you serve your customers? Are the staff not trained on how to do a simple task as to serve the food? I still did not receive my drinks. I had to call the waitress to ask her about my drinks. She then brings the wrong drinks. Drinks are suppose to be served before the meals. Really pathetic service, will not be going there again.
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Replies (1)Simply Asia's replyOfficial
21 Jul 2015, 11:31Hello chloem14,
Thank you for taking the time to provide us with your feedback. It is disappointing that you have had this experience at one of our Simply Asia stores.
We will investigate the below matter and will take the necessary steps to rectify the matter.
A representative will be in touch to provide you with some feedback.
Please feel free to contact me should you have any further queries or comments.
Kind regards
Olivia
Thank you for taking the time to provide us with your feedback. It is disappointing that you have had this experience at one of our Simply Asia stores.
We will investigate the below matter and will take the necessary steps to rectify the matter.
A representative will be in touch to provide you with some feedback.
Please feel free to contact me should you have any further queries or comments.
Kind regards
Olivia
Simply Asia's reply21 Jul 2015, 11:31
Official
Hello chloem14,
Thank you for taking the time to provide us with your feedback. It is disappointing that you have had this experience at one of our Simply Asia stores.
We will investigate the below matter and will take the necessary steps to rectify the matter.
A representative will be in touch to provide you with some feedback.
Please feel free to contact me should you have any further queries or comments.
Kind regards
Olivia
Thank you for taking the time to provide us with your feedback. It is disappointing that you have had this experience at one of our Simply Asia stores.
We will investigate the below matter and will take the necessary steps to rectify the matter.
A representative will be in touch to provide you with some feedback.
Please feel free to contact me should you have any further queries or comments.
Kind regards
Olivia
