

SimplePay
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked SimplePay across 5 reviews. SimplePay hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used SimplePay? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2025
We have been locked out of our account for over 2 weeks. Sent numerous emails and messages on their chat. No response on emails at all. No customer service. On the chat you get told they cannot give a time frame when you can even access your account. Cant do payroll or any EMP filing. A company that really doesn't care about its customers.Worst service ever!
1 reviews | Active since Jan 2025
We have been locked out of our account for over 2 weeks. Sent numerous emails and messages on their chat. No response on emails at all. No customer service. On the chat you get told they cannot give a time frame when you can even access your account. Cant do payroll or any EMP filing. A company that really doesn't care about its customers.Worst service ever!
1 reviews | Active since Jan 2010
Since they have changed their login procedure, using their services has become a nightmare. OTP's and/or password reset instructions are not delivered, leaving you stranded, been trying to login for 2hours today. Nothing simple about "simplepay". Unfortunately I will be moving away from what was once a great product.
1 reviews | Active since Jan 2010
Since they have changed their login procedure, using their services has become a nightmare. OTP's and/or password reset instructions are not delivered, leaving you stranded, been trying to login for 2hours today. Nothing simple about "simplepay". Unfortunately I will be moving away from what was once a great product.
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