Signa-Fi
Unclaimed Business
|2|4 Reviews (last 12 months)|This business does not respond to reviews
Signa-Fi
Unclaimed Business
|2
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
2|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMF
MONICA F
1 reviews | Active since Oct 2021
9 Sept 2026, 13:57
DO NOT SIGN IN TO SIGNA-FI
This is the worst wifi contract we have ever signed in to. I would not recommend anyone to have it. It actually deserves a zero star because that one 1 it’s a huge favour to even rate it. Most of the time the internet is off. A day hardly passes by with internet. I think it’s time we leave this signa-Fa thing coz it’s useless. Our money goes to drain monthly. It’s almost been a year with this weak wifi, we have not missed even a single payment but most of the time we are out internet. We have ran out of patience with this signa fi
Helpful (0)
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MONICA F
1 reviews | Active since Oct 2021
9 Sept 2026, 13:57
DO NOT SIGN IN TO SIGNA-FI
This is the worst wifi contract we have ever signed in to. I would not recommend anyone to have it. It actually deserves a zero star because that one 1 it’s a huge favour to even rate it. Most of the time the internet is off. A day hardly passes by with internet. I think it’s time we leave this signa-Fa thing coz it’s useless. Our money goes to drain monthly. It’s almost been a year with this weak wifi, we have not missed even a single payment but most of the time we are out internet. We have ran out of patience with this signa fi
0
Replies (0)AB
Anthony B
1 reviews | Active since Dec 2009
20 Feb 2026, 12:47
Superb Service
I just want to say that I am very impressed at the service received, from Johan, Wouter and team, unfortunately there is only 5 stars to rate, otherwise I would rate higher. I app**** yesterday morning, received a call 30 mins later and install was done the same day. Now that's what I call excellent customer service, I would definitely recommend your services to others Keep up the smashing service, team Signa-Fi
Helpful (0)
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Anthony B
1 reviews | Active since Dec 2009
20 Feb 2026, 12:47
Superb Service
I just want to say that I am very impressed at the service received, from Johan, Wouter and team, unfortunately there is only 5 stars to rate, otherwise I would rate higher. I app**** yesterday morning, received a call 30 mins later and install was done the same day. Now that's what I call excellent customer service, I would definitely recommend your services to others Keep up the smashing service, team Signa-Fi
0
Replies (0)JM
Justin M
1 reviews | Active since Feb 2021
4 Jan 2026, 10:02
URGENT WARNING!!!
Absolute worst ISP in South Africa, they left me without any internet for almost three weeks now in December and I won’t have internet next week when I need to go back to work(I work from home). They don’t refund, provide alternatives or make any attempt to provide the service that you pay for. DO NOT USE THEM! You have been warned
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Justin M
1 reviews | Active since Feb 2021
4 Jan 2026, 10:02
URGENT WARNING!!!
Absolute worst ISP in South Africa, they left me without any internet for almost three weeks now in December and I won’t have internet next week when I need to go back to work(I work from home). They don’t refund, provide alternatives or make any attempt to provide the service that you pay for. DO NOT USE THEM! You have been warned
0
Replies (0)BV
Brandon V
1 reviews | Active since Feb 2018
13 Oct 2025, 21:40
☆☆☆☆ Extremely Disappointed – Poor Support and No Accountability
☆☆☆☆ Extremely Disappointed – Poor Support and No Accountability I’ve had ongoing latency and packet loss issues with Signa-Fi for months, making the 200mbs fiber service nearly unusable for gaming and streaming. Despite sending multiple reports and even providing WinMTR test results, there has been no proper support or resolution. "Just a response of, the matter will be investigated" Instead of assisting or giving feedback on follow-up, Signa-Fi simply ignores my support requests and then suspended my line due to non-payment — even though the payment is being withheld because of an active, unresolved service fault. It’s unacceptable to suspend a customer’s service when the problem lies on their side and hasn’t been addressed. I was patient and cooperative, but Signa-Fi has shown poor communication, lack of accountability, and zero urgency to fix their network issues. I truly hope management sees this and takes responsibility, because customers deserve a working service and proper support — not silence and suspension notices. If you are a gamer and rely on stable Internet, avoid this one
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Brandon V
1 reviews | Active since Feb 2018
13 Oct 2025, 21:40
☆☆☆☆ Extremely Disappointed – Poor Support and No Accountability
☆☆☆☆ Extremely Disappointed – Poor Support and No Accountability I’ve had ongoing latency and packet loss issues with Signa-Fi for months, making the 200mbs fiber service nearly unusable for gaming and streaming. Despite sending multiple reports and even providing WinMTR test results, there has been no proper support or resolution. "Just a response of, the matter will be investigated" Instead of assisting or giving feedback on follow-up, Signa-Fi simply ignores my support requests and then suspended my line due to non-payment — even though the payment is being withheld because of an active, unresolved service fault. It’s unacceptable to suspend a customer’s service when the problem lies on their side and hasn’t been addressed. I was patient and cooperative, but Signa-Fi has shown poor communication, lack of accountability, and zero urgency to fix their network issues. I truly hope management sees this and takes responsibility, because customers deserve a working service and proper support — not silence and suspension notices. If you are a gamer and rely on stable Internet, avoid this one
0
Replies (0)