SHYFT STANDARD BANK BAD SERVICE

With such a shocking system they should consider the change of name to be more appropriate for the kind of service they provide and to live up to the name. There seems always to be an issue with the holding funds; sometimes they go missing for a few days until you start querying it. My card recently expired. To renew and to activate it's just been a living nightmare. To activate the mobile application also a nightmare. They seem to work in secrecy. Either the email contact, emails they do not seem to read or understand, there is no other form of communication. I searched on Google and Chrome there are no telephone contacts. The support team is useless. I have been trying to reactivate the mobile application to no avail. Standard Bank Sandton seems to be a provincial hospital waiting room with people queueing at the entrance and waiting for long periods to be attended. Forex Department most of the time appears to be offline. so basically, you are on your own. I then used the PC. to upload the application. Every time I open the application it requires a verification by scanning my face. I am considering now to cancel Shyf and to rather use the Discovery Forex that seems to be a better option with a better service.