shyft
Verified Business
|1|7 Reviews (last 12 months)
shyft
Verified Business
|1
7 Reviews (last 12 months)
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|7 Reviews
Oct '25 - Sep '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Print O
1 reviews | Active since Jun 2014
8 Sept 2026, 16:31
SHYFT IS ****
I've been a customer for over 20 years with Standard Bank Online Trading. It's just changed to Shyft. What a nightmare Cannot sell or trade with allot of money just sitting there. Cannot talk to anyone You have to send a message and WAIT As soon as it's fixed I'm cashing out and leaving the site for good. GIVE ME THE OLD SYSTEM BACK
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Print O
1 reviews | Active since Jun 2014
8 Sept 2026, 16:31
SHYFT IS ****
I've been a customer for over 20 years with Standard Bank Online Trading. It's just changed to Shyft. What a nightmare Cannot sell or trade with allot of money just sitting there. Cannot talk to anyone You have to send a message and WAIT As soon as it's fixed I'm cashing out and leaving the site for good. GIVE ME THE OLD SYSTEM BACK
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Anonymous
1 reviews | Active since Feb 2017
8 Sept 2026, 15:52
Shyft South Africa - very poor product and poor service
Shyft South Africa provides a shyft card service to Standard Bank South Africa. When there is a problem on your Standard Bank app that has Shyft on it, the bank cant help you. They dont even know who to phone. So you have to email of communicate with the Shyft chat bot. When you apparently get a human and take time and trouble to explain the problem they (Tashreeq) just ignore you, even if you ask for a reference number. You cant actually speak to a human! The technical problem is that if you shop online with a shyft virtual card, standard bank wants a one time pin for the transaction which it is supposed to sms to you. But it doesnt sms or email it. Very poor service from two very poor companies. Avoid them if you can.
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Anonymous
1 reviews | Active since Feb 2017
8 Sept 2026, 15:52
Shyft South Africa - very poor product and poor service
Shyft South Africa provides a shyft card service to Standard Bank South Africa. When there is a problem on your Standard Bank app that has Shyft on it, the bank cant help you. They dont even know who to phone. So you have to email of communicate with the Shyft chat bot. When you apparently get a human and take time and trouble to explain the problem they (Tashreeq) just ignore you, even if you ask for a reference number. You cant actually speak to a human! The technical problem is that if you shop online with a shyft virtual card, standard bank wants a one time pin for the transaction which it is supposed to sms to you. But it doesnt sms or email it. Very poor service from two very poor companies. Avoid them if you can.
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Ben C
1 reviews | Active since Nov 2024
4 Sept 2026, 16:54
Poor service and functionality from Shyft.
Standard Bank Online Trading is shutting down, and now requires users to migrate across to Shyft. What an absolute disaster so far. Logging in is terrible; each time I try to login I have to complete a facial scan, which only seems to work once every 4 or 5 tries. Shyft support claim that I should not need to do a facial scan when logging in on my laptop - but they clearly have no idea what they are talking about as I am required to do this each time. When I try to login using the mobile app, I am also asked to perform a facial scan, which then returns an error, and I cannot proceed. Thank heavens I dont need to complete any trades anytime soon. Maybe its time to move across to Easy Equities.
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Ben C
1 reviews | Active since Nov 2024
4 Sept 2026, 16:54
Poor service and functionality from Shyft.
Standard Bank Online Trading is shutting down, and now requires users to migrate across to Shyft. What an absolute disaster so far. Logging in is terrible; each time I try to login I have to complete a facial scan, which only seems to work once every 4 or 5 tries. Shyft support claim that I should not need to do a facial scan when logging in on my laptop - but they clearly have no idea what they are talking about as I am required to do this each time. When I try to login using the mobile app, I am also asked to perform a facial scan, which then returns an error, and I cannot proceed. Thank heavens I dont need to complete any trades anytime soon. Maybe its time to move across to Easy Equities.
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Christopher N
1 reviews | Active since Aug 2026
5 Aug 2026, 12:20
Don't go for shyft
customer support is slow, you can't reach their accounts department and they just tell you they've escalated the matter as if that's a proactive approach; I've been waiting for my funds for over four days now!!!! four ****** days!
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Christopher N
1 reviews | Active since Aug 2026
5 Aug 2026, 12:20
Don't go for shyft
customer support is slow, you can't reach their accounts department and they just tell you they've escalated the matter as if that's a proactive approach; I've been waiting for my funds for over four days now!!!! four ****** days!
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progress H
1 reviews | Active since Jan 2012
14 May 2026, 06:59
Standard Bank Shyft platform disappearing funds
Can’t trace funds after selling shares. I sold USD shares and more than 12 hrs later the money has still not been credited. All I get is we will get back to you. A share trading platform that fails on the most basic requirement of buying and selling shares like really!
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progress H
1 reviews | Active since Jan 2012
14 May 2026, 06:59
Standard Bank Shyft platform disappearing funds
Can’t trace funds after selling shares. I sold USD shares and more than 12 hrs later the money has still not been credited. All I get is we will get back to you. A share trading platform that fails on the most basic requirement of buying and selling shares like really!
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Derek M
1 reviews | Active since Aug 2014
8 May 2026, 17:01
Poor service from Shyft
very disappointing service from Shyft. I have been a client for a number of years and have now signed up for my son. He attempted to do a simple dollar transfer into the shyft account but was unsuccessful twice even though following the exact instructions from shyft. For simple transactions they are ok but for anything slightly more complex rather source other service providers.
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Derek M
1 reviews | Active since Aug 2014
8 May 2026, 17:01
Poor service from Shyft
very disappointing service from Shyft. I have been a client for a number of years and have now signed up for my son. He attempted to do a simple dollar transfer into the shyft account but was unsuccessful twice even though following the exact instructions from shyft. For simple transactions they are ok but for anything slightly more complex rather source other service providers.
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Bertus E
1 reviews | Active since Mar 2009
24 Oct 2025, 12:54
Avoid Shyft - trades go missing and then zero support or answers
I am very concerned about the general security and accuracy of Shyft as a trading platform, especially given the fact that it is backed by Standard Bank. Transactions concluded on the share platform are just missing from one's transaction history. I have raised these issues with the support team almost a month ago. Zero feedback from them other than "our support teams are investigating". If one selects a trading platform associated with a renowned bank, one would expect at least the level of service comparable to the bank itself. How can a support team investigate a matter for a full month with absolutely ZERO solid answers?
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Bertus E
1 reviews | Active since Mar 2009
24 Oct 2025, 12:54
Avoid Shyft - trades go missing and then zero support or answers
I am very concerned about the general security and accuracy of Shyft as a trading platform, especially given the fact that it is backed by Standard Bank. Transactions concluded on the share platform are just missing from one's transaction history. I have raised these issues with the support team almost a month ago. Zero feedback from them other than "our support teams are investigating". If one selects a trading platform associated with a renowned bank, one would expect at least the level of service comparable to the bank itself. How can a support team investigate a matter for a full month with absolutely ZERO solid answers?
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