Shyft is useless at shifting funds

Conducted a "Send Money " transfer to my SBSA account for a total of $174 on Monday morning, to date, as of today Friday 16h24pm, No call from SBSA or email about my funds, no money in my account, these heathens are carrying like it is their money. Shyft is equally useless at assisting the customer, sent numerous requests for assistance today, no response, seems everyone has gone on holiday, typical. I refuse to use my money and hold on unnecessarily waiting to speak to someone for assistance, I have paid service fees charged in Dollars for the transfer amd a level of service. My money doesn't fall from a tree, someone at Shyft /SBSA please resolve my issue.

An interesting point, I conducted a 2nd International transfer to myself from the same account to the same current account on Tuesday for £72 in total and the money was in my account on Thursday.

What's the issue.com?