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SHOSHOLOZA FINANCE

Verified Business
|4.9
61 Reviews (last 12 months)
AI Review Summary

Based on recent customer reviews, SHOSHOLOZA FINANCE is described almost entirely in positive terms, with Customer Service & Professional Guidance (4.4) carrying the experience. Customers consistently report friendly, patient consultants, refreshments offered while waiting in branch, and staff who assist without rushing. A recurring theme is emergency financial help delivered with warmth and respect. Review volume remains limited, so communication, billing, process and trust themes could not be scored reliably.

Top Strengths:

  • •Customer Service & Professional Guidance: Customers repeatedly describe the Bedfordview team as friendly, patient and humble, with consultants such as Annah and Cordelia singled out for kindness. Many say they were treated with honour and respect and left as happy clients.
Service Quality Ratings
Industry Avg: 3.4Best: 4.8 (Bond Gallery)
Industry Avg: 2.5Best: 4.7 (Bond Gallery)
Industry Avg: 2.4Best: 4.6 (Gold Capital)
Industry Avg: 3.1Best: 4.6 (ooba Home Loans)
Industry Avg: 2.4Best: 4.6 (Gold Capital)
4.5-5 Excellent
3.5-4.5 Great
2.5-3.5 Average
1.5-2.5 Poor
<1.5 Terrible
Performance(last 12 months):
Trustindex Rating
6.4
NPS Score
100Very Likely
Review Distribution
4.9|61 Reviews

Nov '25 - Oct '26

Frequently Asked Questions About SHOSHOLOZA FINANCE

What do customers say about SHOSHOLOZA FINANCE?

Based on recent customer reviews, SHOSHOLOZA FINANCE is described almost entirely in positive terms, with Customer Service & Professional Guidance (4.4) carrying the experience. Customers consistently report friendly, patient consultants, refreshments offered while waiting in branch, and staff who assist without rushing. A recurring theme is emergency financial help delivered with warmth and respect. Review volume remains limited, so communication, billing, process and trust themes could not be scored reliably.

What is SHOSHOLOZA FINANCE's biggest strength?

SHOSHOLOZA FINANCE's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers repeatedly describe the Bedfordview team as friendly, patient and humble, with consultants such as Annah and Cordelia singled out for kindness. Many say they were treated with honour and respect and left as happy clients.

Is SHOSHOLOZA FINANCE trustworthy?

SHOSHOLOZA FINANCE has a TrustIndex of 6.4 out of 10 on Hellopeter, based on 61 reviews in the last 12 months. Hellopeter has tracked SHOSHOLOZA FINANCE across 64 total reviews. How is the TrustIndex calculated? →

Recent reviews (61)

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FF
Frederick F

1 reviews | Active since Feb 2024

14 Oct 2026, 16:51

They cant give me my refund since yesterday

Hi this company works also with the municipalities and im in the Lekwa Teemane municipality christiana,,, I did ask them for a settlement letter and they first give me a wrong one to pay them and the second time they give me a right one...so i went on with the wrong settlement letter and pay them....now when I ask them for a refund because the amount wrong they dont want to give me....never trust this company....they fast to help you but they ****s...thats how i feel...stop this company

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Asanda C

1 reviews | Active since Jan 2022

5 Oct 2026, 13:44

Unhappy customer

I settled a loan with this company, but they still haven't updated the credit bureaus. Please update the credit bureaus. According to the law, you have 7 days to update the credit bureaus

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Nhlamulo C

1 reviews | Active since Jun 2026

26 Jun 2026, 14:27

Assistant

I get the best assistant from this company and it has helped me a lot

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Mandla N

1 reviews | Active since Jun 2026

22 Jun 2026, 14:00

I always receive a g...

I always receive a good assistance with their friendly staff.

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Belinda M

1 reviews | Active since May 2026

22 May 2026, 08:45

This business is wha...

This business is what most of us people are looking for in our lives because we never go hungry ND good service always, we get food ND party packs for our children when we get there,, Shosho is the best

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Andries D

1 reviews | Active since May 2026

15 May 2026, 09:14

Good service

I got a 100 percent service on the 15th May at shosholoza finance

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Lucky N

1 reviews | Active since Mar 2017

13 May 2026, 14:17

Excellent

The experience was great and exciting the service was excellent

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Nozi M

1 reviews | Active since May 2026

13 May 2026, 14:07

Compliment

Hello thank you for service and support I got from Annah this company thanks again

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