

Shoprite Theku Mall
Jan '26 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
Worst service ever experienced. Good day I would like to share my disappointment with one of the shoprite stores, in Newcastle Theku Mall. Yesterday afternoon i bought a strip of niknaks for my daughter. On the way home she wanted 1 packet which i teared and gave to her. However there was a smell we couldn't understand, got home packed the liitle groceries we bought. She again asked for another pack when i tried to give her one. I found that there was a rat in one of the packets. It's smells horrible and seems like it has been dead for a while. Today i went back to shoprite Theku Mall same place i bought the chips and was sent from post to pillar but finally spoke to assistant manager Zanele who only apologized for the inconvenience. As is ive decided to consult a doctor as i don't know how this will affect my daughter. The manager failed to even take my details. She only asked that i come back and give them feedback after we've visited the doctor. Please see attached photo of the chips and slip. Your response willbe highly appreciated
1 reviews | Active since Jun 2026
Worst service ever experienced. Good day I would like to share my disappointment with one of the shoprite stores, in Newcastle Theku Mall. Yesterday afternoon i bought a strip of niknaks for my daughter. On the way home she wanted 1 packet which i teared and gave to her. However there was a smell we couldn't understand, got home packed the liitle groceries we bought. She again asked for another pack when i tried to give her one. I found that there was a rat in one of the packets. It's smells horrible and seems like it has been dead for a while. Today i went back to shoprite Theku Mall same place i bought the chips and was sent from post to pillar but finally spoke to assistant manager Zanele who only apologized for the inconvenience. As is ive decided to consult a doctor as i don't know how this will affect my daughter. The manager failed to even take my details. She only asked that i come back and give them feedback after we've visited the doctor. Please see attached photo of the chips and slip. Your response willbe highly appreciated
1 reviews | Active since May 2020
Money market only has one person working. The line is long, yet some personnel are idling.
1 reviews | Active since May 2020
Money market only has one person working. The line is long, yet some personnel are idling.
Hellopeter has tracked Shoprite Theku Mall across 2 reviews. Shoprite Theku Mall hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Shoprite Theku Mall? Write a review to help others decide.
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