NJ
Nadine J
1 reviews | Active since Dec 2025
12 Dec 2025, 08:23
Shop2Shop holds on to my money for 5 days
I have been waiting 5 days for them to change phone number my Personal Details to log into the app so I can transfer the money off the card device. They keep telling i must be patient, in the meantime I have suppliers up to the Wazoo shouting to get paid. I never had problems before this week the service has always been good. But now I feel like I want to throw the card device in the bin as soon as I get my money off it.
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Replies (2)0
Replies (2)
Shop2shop's replyOfficial
12 Dec 2025, 09:26Good day Nadine van Jones
We’re truly sorry for your experience and appreciate you bringing this to our attention. This is not the standard we aim to deliver. One of our Champs is actively assisting you to get the matter resolved.
Thank you
We’re truly sorry for your experience and appreciate you bringing this to our attention. This is not the standard we aim to deliver. One of our Champs is actively assisting you to get the matter resolved.
Thank you
Shop2shop's reply12 Dec 2025, 09:26
Official
Good day Nadine van Jones
We’re truly sorry for your experience and appreciate you bringing this to our attention. This is not the standard we aim to deliver. One of our Champs is actively assisting you to get the matter resolved.
Thank you
We’re truly sorry for your experience and appreciate you bringing this to our attention. This is not the standard we aim to deliver. One of our Champs is actively assisting you to get the matter resolved.
Thank you
Shop2shop's replyOfficial
12 Dec 2025, 09:54Thank you for your patience Nadine. Your query has now been resolved, please confirm if you are happy or should you need any further assistance please do not hesitate to reach us via WhatsApp: *** / Landline: ***.
We look forward to assisting you
We look forward to assisting you
Shop2shop's reply12 Dec 2025, 09:54
Official
Thank you for your patience Nadine. Your query has now been resolved, please confirm if you are happy or should you need any further assistance please do not hesitate to reach us via WhatsApp: *** / Landline: ***.
We look forward to assisting you
We look forward to assisting you