AS
Alida S

1 reviews | Active since Aug 2018

07 Jan 2026, 11:23

No communication nor response regarding order placed on 27 December 2025

Good day, Placed and paid order on 27 December 2025 for two pair of shoes, to which I received e-mail confirmation, but to date, 07/01/2026, no communication as to when I can expect my delivery nor does any of the landlines work or the Whatsapp nr provided. If I knew this, I would have bought from another supplier. If one of the staff or management see this, your response hereto would be greatly appreciated, as I no longer wish to have the order. Regards, Alida

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Replies (2)
AS
Alida S's update08 Jan 2026, 12:28
Reviewer Update
Can anyone of Shoe Street Online please reply to my e-mail as a matter of urgency?
AS
Alida S's update08 Jan 2026, 17:40
Reviewer Update
Not me getting all worked up.... After I posted my complaint, I receive a message to say their driver has been ****** and they only have a brown pair (I paid for a rusted colour) in stock and the white one is no longer available. Yesterday, I emailed them to say that I no longer want the order and require a refund, only to receive an email, similar to the original where I paid, stating my order is on its way. Wth? I need a REFUND, not interested in the shoes anymore. Can you please contact me on my cellphone nr which I provided? MXM😡I WILL NEVER BUY SOMETHING FROM YOUR STORE.