Shelka merchants

Also had a verrryyy bad experience experience from Shelka .

My little sister bought iPhone XR CPO, one week after buying the phone , the phone just went blank and stopped working.

I told one of their consultants, she said we can bring the phone back , we did. After few days I asked for update , it was like they haven’t started fixing the phone, there was no update yet. After a week I ask for update again , the consultant ignored me , I called them they didn’t answer my calls, i then decided to text them on instagram asking for update because their consultant wasn’t replying , they were so rude to me after asking them about the phone telling me they deal with so many clients .

We got the phone after 2 weeks, the following day the phone stopped working AGAIN ! That time my sister was writing a school quiz on the phone🤦🏽♀️. my sister took it back again and when i ask for update they ignored me even on instagram. but my sister got the phone back after a week if not mistaken , apparently the phone is damaged inside and the phone battery don’t even last. I don’t know why they sold her a damaged phone 🤦🏽♀️.

The phone stopped working AGAIN! for the 3rd time within second month of purchase, and they are refusing to fix it or refund us , instead they came with excuses saying my sister dropped the phone , which is not true .

They don’t treat their clients with respect , they don’t even apologise even if they’re wrong . Their service is very poor. DON’T BUY FROM THEM , YOU WILL REGRET IT .