OJ
Olivia J

1 reviews | Active since Sept 2020

22 Sept 2020, 07:56

Unhappy customer

Good day, I'm olivia Jacobs. I've got a little problem with sheet street. Sheet street says there books closes on the 7th of each month for making payments. On july 7th I paid my installment, and after that my account went into arrears, but every month i paid my full installment. When i contact customer care and query about my account that is in arrears then they say im one month behind that's not true. All I'm asking to please help me.

Thanks in advance

Olivia Jacobs

0
Replies (1)
Sheet Street
Sheet Street's reply25 Sept 2020, 13:21
Official
Good Day Olivia,

I trust you are well.

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks Mr Price