Unhappy Customer.

Hello Peter. I placed an online order with Sheet Street, on the 6th of May.And the delivery was 3-7 days.I haven't received that order. I received an email informing me that the order was delivered. I told them that I didn't receive the order.The courier was blamed and that was the beginning of my frustration followed by poor customer service, unprofessional behavior, lack of sales experience and rude behavior. I asked to speak to the senior sales manager, the CEO and MD.But my request fell on deaf ears.And where are CEOs and MDs of Sheet Street, when customers are being abused by the staff?Where are they?Our rights as customers are violated by the unprofessional behavior of staff at Sheet Street stores.