******* and Non Existent Customer Service

I purchased and Item from Mall@Reds Branch and was not satisfied at all with what I paid for so my Husband returned the Item the same day for me. He then came rushing back to say that they require my bank card that I made the purchase from so I gave it to him and he rushed back to go do the return and get the refund that was supposedly refunded to my bank account as I paid by bank card. This all transpired on the 08/08/2021....On the 16/08/2021 I called to find out when my refund will be and a very rude lady by the name of Pauline said I will not get a notification I need to check my bank to which I informed her that I did and it is still not refunded. She then asked for my details but believe me with the attitude and voice I could hear so was not exited to assist. I have even sent an online message to their customer care and still no response. I have again and again tried calling the branch and just no answer. Sheet Street you better get back to your customers on refunds as to me this is theft!

So beware people they like taking your money but not refunding you when its is due!!!