LP
Landi P

1 reviews | Active since Feb 2015

03 Feb 2021, 10:39

*****ing from your customers

There is a duplicate transaction made on my account in December! They are quick to phone about an installment, but not to take of the duplicate mistake they made in-store. I phoned 3 x times, sent out A LOT of E-mails, no one gets back to you. In the meanwhile its interest etc. Is this how you ***** from all your customers? Very Weak customer services!

0
Replies (2)
Sheet Street
Sheet Street's reply09 Feb 2021, 15:58
Official
 Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 
Sheet Street

LP
Landi P's update31 Aug 2021, 11:28
Reviewer Update
I DO NOT ENCOURAGE ANY PERSON TO OPEN A SHEET STREET ACCOUNT! THE CUSTOMER SERVICE IS PATHETIC, THEY CANNOT EVEN GIVE CORRECT STATEMENTS OR DO CREDIT NOTES FOR INCORRECT CHARGES, THEY CANNOT RECTIFY INCORRECT INTEREST CHARGED! *******!!!!!!!!