AL
Adele L

1 reviews | Active since Mar 2009

20 Jan 2017, 14:43

SMS to pay my CLOSED - NIL account

<p>I have just received an sms to pay my account by the date of 31.01.2017.</p> <p>MY ACCOUNT IS PAID TO DATE AND CLOSED - update your system ASAP</p>

0
Replies (4)
Sheet Street
Sheet Street's reply10 May 2017, 08:38
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

Please kindly email us on *** and you will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

AL
Adele L's update10 May 2017, 10:17
Reviewer Update

No, you contact me, YOu made the mess!!!! and you can fix it!!! also you reply to me 4 months later !!! what service is this????

Sheet Street
Sheet Street's reply15 May 2017, 12:08
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

Please kindly email us on *** and you will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

AL
Adele L's update15 May 2017, 12:17
Reviewer Update

Good day,

* As per response above:

1) I will not contact you to fix your error

2) you MUST contact me to fix YOUR error

Do not respond with your email address again as this is becoming very unprofessional fron your side.

GET HOLD OF YOUR ACCOUNTS AND TELL THEM TO CONTACT ME TO SORT OUT YOUR ERROR.