Sheet Street Springs Mall Refunds R300.00 in R2.00 coins after weeks of horrible service!

I bought two vases here. I took them home to place them on my shelves and saw they didn't fit. Around the next day or so I took them back to return them. I was told the systems were faulty and being serviced and that they had no cash currently (This was on a weekend) I was also told to come back during the week in the late afternoon. My father then took them back the next week as I did not get to it (I work long hours Monday to Saturday). He was then told he can't receive the refund as they needed my bank card (understandable). I then go back a week later with my bank card (as I was on vacation) then the manager behind the till has a very poor attitude and wants to have a fat conversation with her colleagues before attending to me eventually helps me and then tells me once it declined it needs to be a credit card (she did not ask which card it was before attempting to return the money). I tell her I don't have one and she tells me then they have to return it in cash which they don't have I will have to come back later that day. Annoyed I left, went home and then did as she said returning to the store at 4pm that afternoon. My refund was R460.00 in total. They then proceeded to pay me R160.00 in notes and R300.00 in R2.00 coins. I now have to find time in my lunch break at work to go to the bank so they can give me notes for my R300.00 that I have in two rand coins! This is ridiculous and completely unacceptable! If you're looking for terrible service from people who really don't want to help you Sheet Street in Springs mall is the place to go!