VR
Vicky R

1 reviews | Active since Aug 2009

06 Feb 2024, 11:04

Sheet Street River Square unskilled staff

What is happening at Sheet Street - River Square? There's just ZERO customer service!

Not one staff member greeted or asked if I needed assistance.....nothing!! I could not find a flat sheet to match the fitted sheet, queried this only to be told that's all they have.

I battled to get the bath sheets from the highest shelf, nothing from the two staff members, they just continued singing with the music. Checked the towels I selected, only to find that the hand towels are not as stated on the shelf, but bath towels. I went back to the sheets, to be greeted by a 3rd staff member. I actually mentioned that she was the only staff member that greeted. I queried the flat sheets with her, only to be shown white sheets, when I'm looking at grey. What horrible service. Whatever I wanted to buy from Sheet Street, they showed ZERO interest or just plainly, DON'T HAVE!

My advice to the public is, rather go to Mr. Price in River Square, their staff actually assist you in finding what you are looking for.

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Replies (1)
Sheet Street
Sheet Street's reply27 Feb 2024, 13:46
Official
Good Day Vicky Raynard
I trust you are well, 
Please accept our apologies for the above incident. 

Your post will be sent off to the Area Manager for River Square  and you will receive personal feedback. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks

Sheet Street