Sheet Street lack of customer awareness

On Fri, 27 Dec at 8:35 AM , Iona Steenhoff-Snethlage Went to Cresta to buy a book with my voucher and looking forward to reading it. Go past Sheet street and think I might as well get new sheets whilst here. Get sheets, pay and walk to the door and this person who works for them not the security guard standing next to her says to me aggresively: Did you pay for those sheets? *** I show her receipt before I realise what i am doing. I am in retail and a more theft intensive sector and I do not approach customers like that. Security is there for a reason and until a theft is proven customers still get greeted, treated with respect/dignity and asked for receipt PLEASE. No customer service standards were app**** here and bear in mind the cashier is not even 5m from the entrance and she saw me pay and turn around. When I confronted her and boy did I she said she was doing it to everybody. I walked out and then turned around to return the goods and she made a point of saying to the customer paying at the till Hello mam please can I check your receipt! I have never bought much from sheet street and will never shop there again as this is not the first instance of bad service I have received from this store. Retailers need to train staff properly! Good Day This is a post I put on Facebook yesterday re my experience at your sheet street store in Cresta. I have not been so badly treated in a store by someone who more than likely did not want to be there. As stated I am in retail and yesterday was my day off, I however do work public holidays so know what it is like to work when everyone is off. The cashiers where lovely and seemed a bit embarrassed by the whole situation, this all happened between 12.30and 12.39pm (time refund processed) As said this is not the first time I have had bad service from Sheet Street Cresta and have heard similar from family and friends. Train your staff in customer service/how to deal with people, might get more business. To date only that I will be contacted 24/48 working hours and nothing