NP
Nicki P
1 reviews | Active since Nov 2019
23 Mar 2022, 12:06
Sheet street delivered damaged item
Damaged vase delivered through their online shopping. They do not respond to emails until you call them and are put on hold for lenghty periods. Within minutes of delivery, I called the delivery and he said to take it up with store as they do not deal with the products.The item was bubble wrapped yet damaged. Eventually they sent an email requesting photos AFTER I sent them 2 emails with photos already. Online experience with sheet street was very unpleasant.
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Replies (2)
Sheet Street's replyOfficial
23 Mar 2022, 16:28 Good Day Nicki Peters
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Sheet Street
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Sheet Street
Sheet Street's reply23 Mar 2022, 16:28
Official
Good Day Nicki Peters
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Sheet Street
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Sheet Street
NP
Nicki P's updateReviewer Update
26 Mar 2022, 08:04Still no response from Sheet Street. Very disappointing.
NP
Nicki P's update26 Mar 2022, 08:04
Reviewer Update
Still no response from Sheet Street. Very disappointing.