1 reviews | Active since Jan 2016

15 Apr 2016, 14:12

Replacement of Comforter

Thank you to all involved at Sheet Street Head Office for replacing a comforter without me having to return the old one I had bought 3 months ago.<br> It was a gift for someone and the sewing was not done properly as it had caused the material to crunch up. My friend only told me later as she felt bad telling me at all. Unfortunately she had had her dogs on it so I did not feel good about returning it but I did decided to contact the Head Office Customer Service via email and included pictures of the comforter.<br> They came back to me and totally agree that the comforter was not up to standards. They had their supplier make me one from scratch and I collected it from the Cresta Branch recently.<br> <br> A big thank you to all.

0
Replies (1)
Sheet Street
Sheet Street's reply16 Apr 2016, 16:22
Official
Hello Bandit@2007,

We are delighted to hear that you have received such commendable service from our staff. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that. Thank you for the Lovely compliment.
Kind Regards
Sheet Street