SM
Siwa M

1 reviews | Active since May 2024

15 May 2024, 22:37

Refund

I bought cushions at Sheet street and one of them was flat and I returned it and I decided not to take the third one and ask for a refund.

I used a credit card to pay which is loaded on my Apple Pay cos I lost the actual card and they want the credit card which I don’t have. I asked him f I can use my debit card but no, gift card also no I must replace a card I don’t need just to get refunded.

The worst thing was when the Bayside manager laughed on my face because I said I can’t pay replace my card now. He said after 5years when it expires in then laughed and I asked him if he knows when my card expires that he finds this amusing.

0
Replies (1)
Sheet Street
Sheet Street's reply16 May 2024, 11:33
Official
Good Day Siwa Mabusela
I trust you are well, 

Please accept our apologies for the above incident. 

Your post will be sent off to the Area Manager for Bayside   and you will receive personal feedback. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks

Sheet Street