****** AND PATHETIC SERVICE

<p>I bought sheet at Mabopane branch on Saturday the 01st and had wonderful service, unfortunately i bought the wrong size and went to exchange at Mamelodi Denlyn mall in Pretoria as it is near my workplace. I coud not get a replacement,and decided to refund the service i received was lousy and pathetic, the Store Manageres Regina Ramaboea was not friendly at all, in fact she and her friend insulted me in full view off all the customers in store what happened is when the cashier ask for assistance as i bought with my card she wanted the card and compare the information on the slip which i never had a problem as i am a regular buyer at your branch in Mabopane, and the friend also went behind the counter to double check my slip, and both communicated in Sotho / Tswana and i am coloured ( multilingual ) which they were unaware off, after the friend told the manager to send me away to the branch were i bought ONLY than did i make them aware of my presence and that i was aware and i answered them back in theior language , the worst part is that i suggested they contact the branch were i bought the stuff and request the doc's which they did, but even after receiving it could they also not make use of it as it was not usefull, they ended up giving me a refund despite the fight that happened in the store. the only professional person in that store was a gentleman with the name of Papi, good job Papi you do not get some excellent service from other people, the friend ended uo telling and yelling at me that she is the ADVOCATE of the store, that was DISGUSTING PATHETIC SERVICE been received in the store. A Client personal details is not private more if it is shared with friends in store, now where does ***** comes from, lacking services i think staff training is essential in this store...REALLLY!!!!!</p>