Poor service

I've been to sheet street in tygervalley on Friday afternoon. There was almost no staff and the staff that was there was not very eager to help. I've kept bedding and a throw aside and gave them my details so that my boss can pick it up was a birthday gift I had to choose. So today my boss went to go buy it and they just gave my boss the bedding not the throw and it was the last one I really think they need to pay more attention to the customers service is pathetic