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Edwina S
1 reviews | Active since Jul 2018
28 Jun 2024, 19:11
Poor quality product purchased
Bought a 2-pack Standard Hollowfibre Searsucker pillows, priced at R 159,99. It's now a month later, and these pillows have gone flat, and the insides have formed into "bulky pieces". Quite disappointed in the quality, as I now feel these pillows are overpriced, and compared to what it looked and felt like in the store, I wouldn't recommend them.
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Replies (2)
Sheet Street's replyOfficial
29 Jun 2024, 16:42Hi Edwina
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and will be in touch with you.
Regards
Sheet Street
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and will be in touch with you.
Regards
Sheet Street
Sheet Street's reply29 Jun 2024, 16:42
Official
Hi Edwina
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and will be in touch with you.
Regards
Sheet Street
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and will be in touch with you.
Regards
Sheet Street
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Edwina S's updateReviewer Update
16 Jul 2024, 13:08Thank you to Clancy Chetty for your prompt responses via email, as well as keeping me updated in regard to your investigation & feedback. I've returned the items to the applicable store. I've had quite a pleasant experience with the Store Manager, Fabian, who handled this matter with so much understanding and professionalism, and him also being very apologetic toward me. What an absolutely friendly & wonderful guy !!👌
ES
Edwina S's update16 Jul 2024, 13:08
Reviewer Update
Thank you to Clancy Chetty for your prompt responses via email, as well as keeping me updated in regard to your investigation & feedback. I've returned the items to the applicable store. I've had quite a pleasant experience with the Store Manager, Fabian, who handled this matter with so much understanding and professionalism, and him also being very apologetic toward me. What an absolutely friendly & wonderful guy !!👌