KM
Keletso M
1 reviews | Active since Nov 2022
19 Apr 2024, 13:47
poor customer service
I called the mrp group call centre regarding my sheetstreet acc and I was assisted by sindisiwe from acc enquiry who was very rude and had a very bad attitude to be working wit client.
Helpful (0)
Replies (2)0
Replies (2)
Sheet Street's replyOfficial
23 Apr 2024, 14:30 Good Day Keletso Muroa
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Sheet Street
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Sheet Street
Sheet Street's reply23 Apr 2024, 14:30
Official
Good Day Keletso Muroa
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Sheet Street
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Sheet Street
KM
Keletso M's updateReviewer Update
26 Apr 2024, 05:29I'm still waiting for feedback from the team leader since last week Friday but I guess the reason why this agents offer clients bad customer service is due to lack of supervision from management however I need an apology from that agent.
KM
Keletso M's update26 Apr 2024, 05:29
Reviewer Update
I'm still waiting for feedback from the team leader since last week Friday but I guess the reason why this agents offer clients bad customer service is due to lack of supervision from management however I need an apology from that agent.