aR
alicia R

1 reviews | Active since Sept 2016

30 Sept 2016, 15:10

Pathetic Service

<p>I received a voucher from sheet street for R100 off a purchase of R400 or more,i went to the store,purchased a few things and went to the till,they needed an id,i explained that i lost my id,i had my learners licence which has my picture on it,id number and address,which is form of identification,they had no clue what to do,called helpdesk,they refered them to the area manager,who was apparently on leave,no answer,the store manager was doing a prayer so no answer,there was no other management that could make the call,i therfore got frustrated and took some items out,i lost out on a voucher that expired today and im appauled at the service,the staff were so unfriendly and unhelpful like i was a nuisance to them,i will never go back there!</p>

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Replies (1)
Sheet Street
Sheet Street's reply04 Oct 2016, 11:12
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Sheet Street