LK
Lorraine K
1 reviews | Active since Oct 2016
02 Aug 2024, 05:49
Online staff do not respond whatsoever.
Sheet Street online sucks! No proper feedback and they do not answer emails. Staff obviously don’t care. However, the sales ladies in the stores at the branches could not be more accommodating. Pity the online experience leaves a sour taste in ones mouth. Perhaps transfer some of your excellent in store consultants to the online offices to teach them a thing or two.
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Replies (2)
Sheet Street's replyOfficial
02 Aug 2024, 16:28Hi Lorraine
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Sheet Street
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Sheet Street
Sheet Street's reply02 Aug 2024, 16:28
Official
Hi Lorraine
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Sheet Street
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Sheet Street
LK
Lorraine K's updateReviewer Update
02 Aug 2024, 19:56Waiting with bated breath. A whole day had passed already and now it is the weekend so guess 3 whole days until I get an answer. Maybe I will be lucky on the 4th day. Sis!!!!
LK
Lorraine K's update02 Aug 2024, 19:56
Reviewer Update
Waiting with bated breath. A whole day had passed already and now it is the weekend so guess 3 whole days until I get an answer. Maybe I will be lucky on the 4th day. Sis!!!!