Mr Price group- a disgrace

I even don't know where to start,I am ****ed of,firstly about giving us notice to say we must pay or we will be handed over, firstly we do pay,go and have a look at your statements and secondly we are still waiting for your response regarding R125-00 top up every month that we did not agree to,is it not fraaaud!!!!!!!!!!!!! now my husband has a bad credit score because of the incompitant people working at the Mr Price group.... Well you lost a loyal customer.