1 reviews | Active since Jan 2017

21 Jan 2017, 09:04

*********** Call Centre

<p>Every month I pay my account more than what I am supposed to. Because I am now late with this payment due ti illness, which i told the call centre agent about when they phoned the first time, I am being harrassed atleast twice a day because my account is R30 overdue!!! I mean seriously??? Then the call centre people are so cute, some of thwm dont give their names and drop the phone in my ear when i request for a supervisor! I am seriously considering laying harrassment charges against this company and their employees at the call centre! It actually disgusting how they treat clients that pay above their installments every month! I cant even imagine what they do to clients who are really in arrears! Jack up your call centre and teach them that they are speaking to people! ****** idiots!</p>

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Replies (1)
Sheet Street
Sheet Street's reply10 May 2017, 08:39
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

Please kindly email us on *** and you will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards