Horrible Service from Sheet Street and Fastway!!

I received a confirmation email stating that my order was delivered on the 26th. I immediately went to check on the fastway website and it shows that some guy by the name of Stanley signed for it. I was so surprised because 1. I don't know anyone by that name, 2. Nobody called/came to my house to deliver anything on that day. I sent an email same day and nobody has responded to me to explaining exactly what kind of sick games they are playing . Look here if You're failing to deliver my items please refund me!! Order ***