sS
sukimahomed S

1 reviews | Active since Oct 2016

19 Jan 2023, 15:24

********** TRANSACTION ON MY SHEET STREET ACCOUNT STILL HASN'T BEEN RESOLVED AFTER 5 MONTHS!

********** transaction made on my account in Sheet Street Lichtenburg was reported to Mr. Price Money Group which Sheet Street also falls under in September 2022. It is now 5 months later and the issue still has not been resolved. After numerous times of following up even when I sent them the relevant documents requested e.g. ID, Affidavit etc When I ask to speak to the manager I was first told that there isn't one then eventually when I am told to hold for the manager the staff member still comes back to me with a message from the manager saying that they will ask the manager of the ***** dept to contact me. So the manager is now also avoiding to speak to me or answer my questions.

Very poor and unprofessional service!!!!!!!!!!

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Replies (1)
Sheet Street
Sheet Street's reply20 Jan 2023, 17:45
Official
Good Day,

Trust you well.

We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our online team leaders, who will handle this matter personally with you.

Many Thanks 
Sheet Street