***** on my account.

I had an account with sheet street and paid it off on 28 May 2022. On the same day I requested that the account be closed. I was given forms to fill out to confirm the closure of the account and those forms were going to be sent the their head office. All this happened in a sheet street store at lakeside mall. In July 2022 someone made a purchase and maxed the account at a miladys store, which was not myself because according to my knowledge the account was closed. In August 2022 I received a statement stating that I made a purchase of R8000 in July and there was an amount to be paid. I then called the call center to report the matter and was told to send an affidavit and a copy of my id. I did what I was instructed to do and received no communication from them. I called in September to follow up on the matter, was told to resend the documents and till today I haven’t received any communication regarding the matter. Instead i am receiving statements every month to come and pay and I’m now receiving sms’s threatening to hand me over to the legal department. I would greatly appreciate assistance in this regard.