PN
Philisile N
1 reviews | Active since Apr 2021
07 Apr 2021, 00:23
False advertising
I went to sheet street- Clearwater mall on the 6th of April 2021. I wanted to buy a picture frame and was disappointed when I got to the till as the pricing was wrong. Is this some form of false advertising inorder to rip customers off- if something is on sale does the price depreciate or increase? When I spoke to the store manager by the name of Winnie- she was very unhelpful. Instead they quickly rushed to erase the wrong pricing using a pen. One of the shop assistants Hlulwani suggested that I take the frame at R230 instead of the R80 that was "incorrectly priced" but the manger refused.
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Replies (1)Sheet Street's replyOfficial
13 Apr 2021, 14:56 Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Sheet Street
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Sheet Street
Sheet Street's reply13 Apr 2021, 14:56
Official
Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Sheet Street
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Sheet Street
