Don’t recommend for anyone who doesn’t want to be ****med

Horrible customer service and possible account ****s. I opened a sheet street account 8 months ago and the payments were going according to plan, until I noticed an inflation of monthly repayments and a report saying I’ve used 90% of the funds allocated to the account( to my surprise). I’ve called them multiple times and sent emails requesting a statement of account to reflect transactions. They blame the country’s inflation rate, but what does that have to do with money I haven’t utilised?They promised me that they would email the statement after 10 minutes each time.I never received the statement till date. I want to close the account, at the same time I want a statement to rule out any foul play. I have a right to access my statement! Can’t pay for anything I don’t know!