NS
Nobahle S
1 reviews | Active since Jun 2021
17 Jun 2022, 14:52
DISGRACEFUL AND SHOCKINGLY UNACCEPTABLE
I wish there was an option to rate them a 0 they do not even deserve 1 star,, The first online order i did was a success got my items on the forth day, the second online order has not been delivered😡😡today is the 10th day I've sent numerous mails not even a single reply to my emails I've called and spoke to an agent and was told my order was on its way today being the 4th day after calling the call centre no sign whatsoever of my items. THIS IS SHOCKINGLY UNACCEPTABLE
Helpful (0)
Replies (4)0
Replies (4)
Sheet Street's replyOfficial
17 Jun 2022, 18:13Good Day
Trust you well
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Sheet Street
Trust you well
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Sheet Street
Sheet Street's reply17 Jun 2022, 18:13
Official
Good Day
Trust you well
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Sheet Street
Trust you well
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Sheet Street
NS
Nobahle S's updateReviewer Update
20 Jun 2022, 21:18As per the above response , i would like to bring to your attention that to date i have not received a call from Sheet Street. To atleast acknowledge and notify me that they are aware of my complaint and that they are working on it. I understand the are procedures to be followed and that we are coming from a long weekend, however a phone to acknowledge my issue and give me feedback or progress is the least you could do . It is totally rediculous that i have to be the one who constantly sends emails ,,its as if my complaint has fallen on deaf ears. I bought two decorative planters on wood stand and a few pillowcases on the 7th of June im now starting to think im being undermined because of the amount I've paid on those items. What is so difficult in tracking and finding out where my order is...
NS
Nobahle S's update20 Jun 2022, 21:18
Reviewer Update
As per the above response , i would like to bring to your attention that to date i have not received a call from Sheet Street. To atleast acknowledge and notify me that they are aware of my complaint and that they are working on it. I understand the are procedures to be followed and that we are coming from a long weekend, however a phone to acknowledge my issue and give me feedback or progress is the least you could do . It is totally rediculous that i have to be the one who constantly sends emails ,,its as if my complaint has fallen on deaf ears. I bought two decorative planters on wood stand and a few pillowcases on the 7th of June im now starting to think im being undermined because of the amount I've paid on those items. What is so difficult in tracking and finding out where my order is...
Sheet Street's replyOfficial
22 Jun 2022, 17:34Good day,
I trust you are well.
We do believe that your order has been delivered.
Kind Regards,
Sheet Street
I trust you are well.
We do believe that your order has been delivered.
Kind Regards,
Sheet Street
Sheet Street's reply22 Jun 2022, 17:34
Official
Good day,
I trust you are well.
We do believe that your order has been delivered.
Kind Regards,
Sheet Street
I trust you are well.
We do believe that your order has been delivered.
Kind Regards,
Sheet Street
NS
Nobahle S's updateReviewer Update
22 Jun 2022, 18:26Good evening
Yes i got my order today, and was promised a refund on my shipping fee it has not yet reflected on my account but im sure it will. I will communicate with the lady thats dealing with my query as soon it reflects
Thank you my items were received and are all in n order
Yes i got my order today, and was promised a refund on my shipping fee it has not yet reflected on my account but im sure it will. I will communicate with the lady thats dealing with my query as soon it reflects
Thank you my items were received and are all in n order
NS
Nobahle S's update22 Jun 2022, 18:26
Reviewer Update
Good evening
Yes i got my order today, and was promised a refund on my shipping fee it has not yet reflected on my account but im sure it will. I will communicate with the lady thats dealing with my query as soon it reflects
Thank you my items were received and are all in n order
Yes i got my order today, and was promised a refund on my shipping fee it has not yet reflected on my account but im sure it will. I will communicate with the lady thats dealing with my query as soon it reflects
Thank you my items were received and are all in n order