SC
Stephen C

1 reviews | Active since Jan 2011

29 Mar 2015, 14:34

Discusting service/******

My wife and I were in your store today and were looking at curtains. I asked the Black assistant if I could open the pack as I wanted to compare it to a paint swatch we had. She very rudely said no you can't. I told her she would lose a sale if I could not open it. She just ignored me and turned away. Disgusting service and as far as I am concern ****** as we are white. Two of your competitor had no problem with us opening the packs. Shame on you and your ****** staff. Rest assured you will have no further complaints from me as neither me nor any of my family and friends will enter your shop again.

0
Replies (1)
Sheet Street
Sheet Street's reply30 Mar 2015, 11:31
Official
Hello coblersa,

We do apologise for the disappointing shopping experience out in the Galleria, Amanzimtoti store, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback

Warm Regards
Sheet Street