HM
Hawa M

1 reviews | Active since Nov 2016

28 Nov 2016, 16:27

De ja vu. Horrible Packaging

<p>My aunt went to sheet street to purchase a comforter set for my wedding gift. She purchased a queen size comforter only to come home and find thats ita actually a double size comforter so she exchanged it and got a refund. I didnt wtitw a review about it because i thought its most probably just 1 item that was packaged wrong.</p> <p>However the same incident happened to me last week when i purchased a matress protector for my queen size bed and to my surprise when i came home. It was a single size.</p>

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Replies (1)
Sheet Street
Sheet Street's reply29 Nov 2016, 08:19
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Sheet Street