Charged for Mrp Sim 100 top up
<p>I' m so dissapointed with sheet street my account was paid up until an agent phoned me about Mrp Sim 100 top up da only thing he explained to me was if I buy will get points which will allow me to buy Airtime or data on that Sim card but ever since i received that Sim card it was never activated its still on the envelope but I now i'm getting statements charging me on something I have never even use i phoned sheet street customer care twice about my query they said they gonna phone me back now its 3 weeks back am still waiting I cannot pay for something I have never used and I wanna close the account after you guys have cleared the balance you claiming I'm owing please sort this matter out I can't deal this was done over the phone not inside the branch</p>
Good Day
We sincerely apologise for all the inconvenience you have incurred.
Please email your complaint to help@sheetstreet.com so that you can be contacted by our Mrp Mobile Department, who will handle this matter personally with you.
Many Thanks
Mr Price Mobile
Good Day
We sincerely apologise for all the inconvenience you have incurred.
Please email your complaint to help@sheetstreet.com so that you can be contacted by our Mrp Mobile Department, who will handle this matter personally with you.
Many Thanks
Mr Price Mobile
From: Annah Mngomezulu
Sent: 08 March 2017 07:21 AM
To: ********** /> Subject: FW: Charged for Mrp Sim 100 top up
How long does it take for you to solve my query am ****ed off now!
Please provide feedback ASAP
From: Annah Mngomezulu
Sent: 06 March 2017 07:34 AM
To: ********** /> Subject: Charged for Mrp Sim 100 top up
PLEASE SEE BELOW EMAIL!
Charged for Mrp Sim 100 top up
I' m so dissapointed with sheet street my account was paid up until an agent phoned me about Mrp Sim 100 top up da only thing he explained to me was if I buy will get points which will allow me to buy Airtime or data on that Sim card but ever since i received that Sim card it was never activated its still on the envelope but I now i'm getting statements charging me on something I have never even use i phoned sheet street customer care twice about my query they said they gonna phone me back now its 3 weeks back am still waiting I cannot pay for something I have never used and I wanna close the account after you guys have cleared the balance you claiming I'm owing please sort this matter out I can't deal this was done over the phone not inside the branch
From: Annah Mngomezulu
Sent: 08 March 2017 07:21 AM
To: ********** /> Subject: FW: Charged for Mrp Sim 100 top up
How long does it take for you to solve my query am ****ed off now!
Please provide feedback ASAP
From: Annah Mngomezulu
Sent: 06 March 2017 07:34 AM
To: ********** /> Subject: Charged for Mrp Sim 100 top up
PLEASE SEE BELOW EMAIL!
Charged for Mrp Sim 100 top up
I' m so dissapointed with sheet street my account was paid up until an agent phoned me about Mrp Sim 100 top up da only thing he explained to me was if I buy will get points which will allow me to buy Airtime or data on that Sim card but ever since i received that Sim card it was never activated its still on the envelope but I now i'm getting statements charging me on something I have never even use i phoned sheet street customer care twice about my query they said they gonna phone me back now its 3 weeks back am still waiting I cannot pay for something I have never used and I wanna close the account after you guys have cleared the balance you claiming I'm owing please sort this matter out I can't deal this was done over the phone not inside the branch
Good Day
We sincerely apologise for all the inconvenience you have incurred.
Please email your complaint to *** so that you can be contacted by our Mrp Mobile Department, who will handle this matter personally with you.
Many Thanks
Mr Price Mobile
Good Day
We sincerely apologise for all the inconvenience you have incurred.
Please email your complaint to *** so that you can be contacted by our Mrp Mobile Department, who will handle this matter personally with you.
Many Thanks
Mr Price Mobile
you are repeating what you said i must do no response or should i take the matter to ombudsman
you are repeating what you said i must do no response or should i take the matter to ombudsman
Am still waiting for a feedback!
Am still waiting for a feedback!
Good Day
Trust you are well.
Please could we have your account number so we can investigate and get back to you ASAP!
Kind Regards
Good Day
Trust you are well.
Please could we have your account number so we can investigate and get back to you ASAP!
Kind Regards
My account number is ********** 172
My account number is ********** 172