JR
Janice R

1 reviews | Active since Jul 2011

22 Mar 2017, 14:26

Boardering Madness

<p>About two months ago we, it seems, forgot to pay the outstanding R90 installment on our Sheetstreet account. Well, soonest we could, my husband went to pay, the R175 Sheetstreet was demanding (current, plus late installment). DO NOTE THAT THIS WAS OUR FIRST LATE PAYMENT. </p> <p>Well after making payment I e-mailed Sheetstreet requesting that they kindly stop harrasing me with unncessary sms's, calls, as we have paid, however to date, EVERY DAY, I receive an SMS about an outstanding R175? Whyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy!</p> <p>My current outstanding balance to settle my account is even less than the R175.</p>

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Replies (2)
Sheet Street
Sheet Street's reply22 Mar 2017, 16:59
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

Please email us on *** and quote *** so that you can be contacted by our Accounts Department who will handle the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

Best regards,

JR
Janice R's update14 Sept 2017, 12:42
Reviewer Update
I find this response appaling. Why could this matter not be escalated from my compliant, my contact details were provided. TO DATE, MY SHEETSTREET ACCOUT IS SETTLED AND EVERY SINGLE FREAKIN DAY I RECEIVE TWO SMS'S ABOUT TWO DIFFERENT OUTSTANDING AMOUNTS!!!!!!!!!!!!! UPDATE YOUR SYSTEM AND STOP HARRASING ME, AND OF COURSE THE RESPOSE WILL ONLY BE SORRY, SORRY, SORRY!!!!!!!!!!!!!!!!!!!!!!!!