SDk
Sue-lee De klerk
1 reviews | Active since Sept 2021
27 Dec 2023, 10:48
Bad online service
If I didn't have to gave any star i would have gave zero stars it's been a full month today since i place my order 2 weeks ago they told me my address didn't have a house number i gave it to them and stil didn't receive the things i wanted for Christmas I'm so so disappointed never ever am i going to shop there again 💔 ....
Helpful (0)
Replies (8)0
Replies (8)
Sheet Street's replyOfficial
27 Dec 2023, 16:48Good Day
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Sheet street
Sheet street
Sheet Street's reply27 Dec 2023, 16:48
Official
Good Day
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Sheet street
Sheet street
SDk
Sue-lee De klerk's updateReviewer Update
27 Dec 2023, 17:22When will that be I'm tired of waiting for things i paid for already and didn't receive
SDk
Sue-lee De klerk's update27 Dec 2023, 17:22
Reviewer Update
When will that be I'm tired of waiting for things i paid for already and didn't receive
Sheet Street's replyOfficial
28 Dec 2023, 13:00Good day Sue-Lee,
We will ensure this is resolved urgently.
Please accept our apologies for any delay caused.
Kind Regards,
Sheet Street
We will ensure this is resolved urgently.
Please accept our apologies for any delay caused.
Kind Regards,
Sheet Street
Sheet Street's reply28 Dec 2023, 13:00
Official
Good day Sue-Lee,
We will ensure this is resolved urgently.
Please accept our apologies for any delay caused.
Kind Regards,
Sheet Street
We will ensure this is resolved urgently.
Please accept our apologies for any delay caused.
Kind Regards,
Sheet Street
SDk
Sue-lee De klerk's updateReviewer Update
01 Jan 2024, 12:42Helo sheetstreet i really need you guys to refund me its been a week since my complaint still nothing no emails no calls I'm so disappointed in your guys poor customer service never going to shop with you again
SDk
Sue-lee De klerk's update01 Jan 2024, 12:42
Reviewer Update
Helo sheetstreet i really need you guys to refund me its been a week since my complaint still nothing no emails no calls I'm so disappointed in your guys poor customer service never going to shop with you again
Sheet Street's replyOfficial
02 Jan 2024, 10:56Good day Sue-lee De klerk,
I trust you are well.
Please accept our apologies for the delay.
Kindly note we will send this request to our Management team.
Regards,
Sheet Street
I trust you are well.
Please accept our apologies for the delay.
Kindly note we will send this request to our Management team.
Regards,
Sheet Street
Sheet Street's reply02 Jan 2024, 10:56
Official
Good day Sue-lee De klerk,
I trust you are well.
Please accept our apologies for the delay.
Kindly note we will send this request to our Management team.
Regards,
Sheet Street
I trust you are well.
Please accept our apologies for the delay.
Kindly note we will send this request to our Management team.
Regards,
Sheet Street
Sheet Street's replyOfficial
02 Jan 2024, 10:57Good day Sue-lee De klerk,
I trust you are well.
Please accept our apologies for the delay.
Kindly be advised this request will be sent to our Management team.
Regards,
Sheet Street
I trust you are well.
Please accept our apologies for the delay.
Kindly be advised this request will be sent to our Management team.
Regards,
Sheet Street
Sheet Street's reply02 Jan 2024, 10:57
Official
Good day Sue-lee De klerk,
I trust you are well.
Please accept our apologies for the delay.
Kindly be advised this request will be sent to our Management team.
Regards,
Sheet Street
I trust you are well.
Please accept our apologies for the delay.
Kindly be advised this request will be sent to our Management team.
Regards,
Sheet Street
SDk
Sue-lee De klerk's updateReviewer Update
02 Jan 2024, 18:50So now you guys cancel my order after waiting for a month and a week for it and don't even refund me I'm not going to leave this i want my money back never going to shop with you again .....
SDk
Sue-lee De klerk's update02 Jan 2024, 18:50
Reviewer Update
So now you guys cancel my order after waiting for a month and a week for it and don't even refund me I'm not going to leave this i want my money back never going to shop with you again .....
Sheet Street's replyOfficial
03 Jan 2024, 10:38Good day Sue-Lee,
I hope you are well.
Please note a refund was requested on our end.
It should reflect within 24-48 working hours in your store account.
Kind Regards,
Sheet Street
I hope you are well.
Please note a refund was requested on our end.
It should reflect within 24-48 working hours in your store account.
Kind Regards,
Sheet Street
Sheet Street's reply03 Jan 2024, 10:38
Official
Good day Sue-Lee,
I hope you are well.
Please note a refund was requested on our end.
It should reflect within 24-48 working hours in your store account.
Kind Regards,
Sheet Street
I hope you are well.
Please note a refund was requested on our end.
It should reflect within 24-48 working hours in your store account.
Kind Regards,
Sheet Street