BAD CUSTOMER SERVICE FROM JABULANI SHEET STREET.

On the 28-08-2019 I visited Sheet Street at Jabulani Mall at 10:34,I went there to pay my account, when I got there,one consulted was available,she was leaning towards the counter I approached the counter she just looked at me without saying anything, I looked at her until she realised that she needs to greet me,she then try with unfriendly smile she went on to asked what do I want it told her I came to pay my account, I took out my card gave it her,she took and swiped it,the next question how much are paying I told her the amount she said insert your bank card,still unfriendly then the pin pad asked extended I tried to yes then it asked 6,12 months then I was confused I asked her to help she just stood there and placed her hand on the chick and gave me this look:" that was more of questioning what did you come for I'm not here to babysitt you if you don't know how to do it I'm not going to help you"i asked her your assist me she just said remove your card , then I've noticed one lady that came from the back then i asked for the manager she said she was the one,I asked for her name which she said she was Nkateko I told her that the consultant doesn't look good to help first thing Nkateko said she is not feeling well I then asked why is she attending to customers if she is feeling well? bcos to me she didn't looked like that it was more of bad attitude and just giving bad customer service as if the attitude was enough,when she was told to apologise she refused now I was interested to know the consultant name.

Nkateko the manager told me her name is Ayabonga,Ayabonga was urged again to apologise she just yawned and use her hand to make her mouth vibrate a bit to show that she was less interested,that shown me she doesn't even respect her manager infront of me, then the manager took over to assist me and Ayabonga continued with her yawning until I left the store.