Ask For Help

<p>i visited a Sheet Street store in Greenacres today looking for towels. it was just past 5pm and the store was empty save for the staff who were cleaning the floor. I tried to avoid the wet floor and approached the Pay Point. I greeted the lady who was there and proceeded to the towel section. There were approximately 5 or 6 staff member in the store yet none of them came to assist me. I figured i would do my best to help myself and proceeded to opening the towels on display so I can check the thickness and softness. </p> <p>After I had spent 5 minutes in the section and having upset their displays by opening every towel I could find and then returning it to the display, one of the staff members came to assist me by putting taking the towels out of the display and putting it to one side so she can repack them. She didnt ask if I wanted assistance and since I deemed it normal practise, I continued rambling through the towel displays looking for the towel I wanted. </p> <p>After another 5 minutes and even more towels in a messy state after being checked and folded by my clumsy hands, yet another staff member came to assist and this time she asked what i was looking for. I informed her and she confirmed that my best option were the towels I had initially found before unsetting their displays. I agreed with her and proceeded to pay for the towels. </p> <p>After paying for the towels i asked for the manager and complained about the lack of service, she apologised and I acknowledged her apology. I then asked for Complaints book so the complaint can be logged. She informed me that they do not keep an Complaints book. I then informed her that I would raise my complaint at this platform so it can be logged. </p> <p> </p> <p> </p>