Arrogant Staff

Got to the store at 16h30pm. Asked where the trolleys are situated. The lady pointed out. Whilst browsing around with my trolley, I communicated with a lady regarding pricing of certain items and the laybye system. She calls out to the staff and says is the system for laybye online... They say no it's offline without a check. She said it has been offline the whole day and she can't help for the system. Very defensive, I get into it with her of how Sheet street stores are all so depressing when you enter. The staff are unpleasant, they don't have the basic customer service skills. The staff doesn't greet, they don't smile, they don't offer to help you as they are nowhere to be found whilst walking the store but they saw you enter as a staff member walked to see where I was but then just went back to the nestled area, waiting for time to pass to close the store. You physically have to approach them all nestled together behind the till area. Conveniently the laybye system was off ha ha... The lady proceeds to tell me I have the whole week to shop as they close at 20h00pm during the week and that Sundays are the only early days they get to go home! She was so off from the point and venting her own story telling me about Mental health, hunny you then she have went into the Psychology field of work. The nerve of her speaking to me as she pleased. She then proceeded to tell me I'm looking for an argument, wow.... Then she proceeded to patronize me after I left telling me to have a blessed Sunday with a chuckle. Very distasteful experience. Disappointed in Sheet Street CAPE GATE. This is how they chase business out the door.