# ***
On 1 July 2025 I ordered goods online from SHEET STREET.
On 4th July they sent a mail letting me know they have finished packing the order. On the same day I received another mail telling me the order has left their premises.
Last week I contacted SHEET STREET and was told by a lady that she will investigate and get back to me.
Today is 15 July and no answer and no goods.
So please where are my goods???
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Replies (1)
Sheet Street's replyOfficial
16 Jul 2025, 09:00Hi Hester,
I trust you are well.
We are so sorry to hear about your recent online experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards,Sheet Street
I trust you are well.
We are so sorry to hear about your recent online experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards,Sheet Street
Best regards,
Sheet Street's reply16 Jul 2025, 09:00
Official
Hi Hester,
I trust you are well.
We are so sorry to hear about your recent online experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards,Sheet Street
I trust you are well.
We are so sorry to hear about your recent online experience.
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.
Warm Regards,Sheet Street
Best regards,