SFR Services are totally hopeless - AVOID AT ANY COST!!

SFR is one of the major French telecom operators. They do not provide a fraction of the service they sell to you on their over priced packages. Under no circumstances get caught by entering a contract with them.They protrude to provide exceptional client services, but once they have your business you cannot get out. Getting a service cancelled is totally impossible. Thus once you have subscribed you will get NO client service, merely just bills every month. On contacting them they demand you speak English, thus their client service team are only English or French. Written cancellation of a service can only be done via a standard layout of a letter typed in French and then when sending this to them via courier costs they do not want to acknowledge receipt of the cancellation letter, meaning they deliberately keep your services running and send you a bill every month . They are *****ers, ***** and *******. The worst customer services ever and impossible to get your services cancelled. It seems the whole customer services team all over has been trained on what to say on the phone and to not accept any cancellation letters. Most unprofessional services ever! Stay away from them. Go read other reviews before even considering doing business with them. They have a VERY BAD REPUTATION, a resentful mistake that we realised this too late!