Frustrated with service Seta

I have been struggling for quite a while to get a reprint of my trade test.

I did send all of the require documents through to Samantha Nadasen with the deposit slip for the payment I have made. Samantha Nadasen is the lady who i have spoken to. Every time she says that she will phone me back but never do. I've been trying for well over 12 + weeks to get a reprint of my trade test, but with NO LUCK.

I keep leaving messages and sending emails but NO ONE GETS BACK to me!!!!

I'm very concerned for its been over 12+ weeks and no luck.

ALL I WANT IS A REPRINT OF MY TRADE TEST ASAP!!!

I'm very unhappy...