Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Sell Your Damaged Car is widely praised for a fast, fully digital vehicle buying process where offers, collection and payment often happen the same day. Named consultants drive most of the goodwill, with Staff Professionalism & Expertise (4.5) leading. A recurring frustration is silence on unanswered enquiries and valuations customers consider too low.
Top Strengths:
- •Staff Professionalism & Expertise: Consultants including Johan Bouwer, Sheneeze Pearce, Charl, Vivian Spuyt, Alicia, Fezile and Abdul are named repeatedly for patience, clear explanation of the process and calming nervous first time sellers of damaged vehicles.
Replied to 100% of negative reviews
Reply time on negative reviews: 9h 20m
TrustIndex
9.5
Ranking
#1
in Business Services
Reply Time
35h 10m
NPS Score
75
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 9h 20m
Dec '25 - Nov '26
Frequently Asked Questions About Sell Your Damaged Car
What do customers say about Sell Your Damaged Car?
Based on recent customer reviews, Sell Your Damaged Car is widely praised for a fast, fully digital vehicle buying process where offers, collection and payment often happen the same day. Named consultants drive most of the goodwill, with Staff Professionalism & Expertise (4.5) leading. A recurring frustration is silence on unanswered enquiries and valuations customers consider too low.
What is Sell Your Damaged Car's biggest strength?
Sell Your Damaged Car's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Expertise. Consultants including Johan Bouwer, Sheneeze Pearce, Charl, Vivian Spuyt, Alicia, Fezile and Abdul are named repeatedly for patience, clear explanation of the process and calming nervous first time sellers of damaged vehicles.
What are the most common complaints about Sell Your Damaged Car?
The most common complaint about Sell Your Damaged Car, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. The sharpest complaints involve the website listed phone number going unanswered, promised offers that never arrive and total silence across WhatsApp, email and phone, leaving sellers chasing for weeks.
How does Sell Your Damaged Car compare to other Business Services companies?
Sell Your Damaged Car scores 4 out of 5 on Hellopeter's AI analysis of service quality in Business Services, compared to the Business Services industry average of 2.7. Their strongest theme is Staff Expertise (4.5); their weakest is Pricing & Billing (3.6). The top AI-rated Business Services business on Hellopeter is Road Protect (Pty) Ltd (4.4). How is the AI Score calculated? →
Is Sell Your Damaged Car trustworthy?
Sell Your Damaged Car has a TrustIndex of 9.5 out of 10 on Hellopeter, based on 195 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 9 hours 20 min. Hellopeter has tracked Sell Your Damaged Car across 554 total reviews. How is the TrustIndex calculated? →
Recent reviews (195)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2026
The process was user friendly and reliable
The process was user friendly and reliable. The staff made it possible to trust the process. I would recommend the company to anyone who wants to sell their damaged car.
1 reviews | Active since Aug 2021
100%excellent service money received same day,great service thank you
100%excellent service money received same day,great service thank you.I am happy with the sale
1 reviews | Active since Aug 2021
100%excellent service money received same day,great service thank you
100%excellent service money received same day,great service thank you.I am happy with the sale
1 reviews | Active since Oct 2026
The process was quick within 24 hours Bradley contacted me and told me what was needed I gave him...
The process was quick within 24 hours Bradley contacted me and told me what was needed I gave him the pics and papers of the car within two days they came and took the car and money was transferred in my bank account what a wonderful service they offer
1 reviews | Active since Oct 2026
The process was quick within 24 hours Bradley contacted me and told me what was needed I gave him...
The process was quick within 24 hours Bradley contacted me and told me what was needed I gave him the pics and papers of the car within two days they came and took the car and money was transferred in my bank account what a wonderful service they offer
1 reviews | Active since Jan 2020
Exceptional Service from Fezile Mini from sell your damaged car
Fezile Mini assisted me effortlessly with the sale of my vehicle. The process was smooth and easy, and I received step-by-step guidance throughout. Payment was processed while the towing truck was outside, and once payment was confirmed, my vehicle was collected. What an amazing service. Thank you!
1 reviews | Active since Jan 2020
Exceptional Service from Fezile Mini from sell your damaged car
Fezile Mini assisted me effortlessly with the sale of my vehicle. The process was smooth and easy, and I received step-by-step guidance throughout. Payment was processed while the towing truck was outside, and once payment was confirmed, my vehicle was collected. What an amazing service. Thank you!
1 reviews | Active since Jun 2023
Thier service was excellent, Bradley was very helpful and accommodating from start when I send me...
Thier service was excellent, Bradley was very helpful and accommodating from start when I send mesage on the WhatsApp to finalizing pick up of the vehicle. He also arrange pick for 09h00 and the tow truck was at my house by 08h30. Corne pick tow driver was professional, giving his service with smile.
1 reviews | Active since Jun 2023
Thier service was excellent, Bradley was very helpful and accommodating from start when I send me...
Thier service was excellent, Bradley was very helpful and accommodating from start when I send mesage on the WhatsApp to finalizing pick up of the vehicle. He also arrange pick for 09h00 and the tow truck was at my house by 08h30. Corne pick tow driver was professional, giving his service with smile.
1 reviews | Active since Dec 2022
They didn't meet the criteria for the advertising they spread
Sell your damaged car... Did that but got a reply from them dat my car doesn't meet their criteria but I sent everything
1 reviews | Active since Dec 2022
They didn't meet the criteria for the advertising they spread
Sell your damaged car... Did that but got a reply from them dat my car doesn't meet their criteria but I sent everything